Their answer seriously was: "We have not heard about this and I can't find anything about it in our system". But now for the worst part: Ive contacted Adobe Support via chat today to report the problem.
Both Mac OS Sierra and CC are on their latest versions (OS Sierra 12.12.2 and Premiere CC 2017 at 11.0.1 (Built 6). Ive turned off File Vault, turned off Automatic Graphic Switching. Mostly suddenly whilst encoding but also whilst editing a graphic glitch happens which leaves the screen in a huge green pattern and then the Mac crashes completely. Whilst my first edit Adobe Premiere CC 2017 crashed 4 times with the graphic glitch error. Installed nothing except for Adobe CC to keep the system as clean as possible for video editing which is my professional business.
Received my new MacBook Pro 15' with Radeon 460 a week ago. Anyone out there? If there's anyone running Pro 460 GFX with Premiere Pro CC who is NOT having GFX crashes, please reply here so we can all gauge the results. Question: I haven't seen a post here or anywhere else from folk running the Pro 460 who hasn't had this problem.
Threatening to go over to Final Cut Pro would be childish as I'm sure you're working on this but in order to get work done it might be my only solution on this machine. Hope you Adobe chaps find a solution soon. This issue is major for PP professionals on this machine. but I suspect like all others they will not have a solution at the Apple end Software only rendering eliminates the problem but I might as well go back to my 2013 MBP if that's the case! I can repeat the problem over and over by just working in Premiere CC but hours of use with anything else is fine. I get the flashing screen, lockout and predominantly red freak out.
This was a clean install too not a TimeMachine transfer as I wanted a clean start.Ĭrashing in Premiere is regular. Flickering video and black frames when exporting timelines in Media EncoderĮxact same for me on MBP received 2 days ago.Īll software and OS up to date.Video tearing and crashing as is shows in the link.To recap I am experiencing 2 major issues with the new MacBook Pro: It seems like this is a video card compatibility issue with Adobe and the new MacBooks. Last night I updated to the latest Beta of OS X with no success on the MacBook. I also tested with FCPX with no issues during playback or export whatsoever. Here is a video of my MacBook Crashing in Premiere.
Both experience this issue when exporting the video. I have experimented with multiple renderers (OPEN CL as well as METAL) on the MacBook Pro. I have exported the same timeline on a different Mac and PC with no flicker/dropped frame issues. The issue is isolated to JUST this machine. In addition to these crashes - I get flickered video when i export a timeline in media Encoder. I am experiencing the same issues with my new MacBook Pro 2016 - running the latest version of CC.